YOGGIE YOGGIE MANAGEMENT SERVER Informations techniques télécharger pdf (Page 122)

104 Logical Partitions on System i5

򐂰 Manage Dumps. Use this option to show any dumps associated with a service event. You

can save them to DVD, send them to IBM or delete them.

򐂰 Edit MTMS. Use this option to modify the MTMS or the configuration ID of a selected

enclosure.

򐂰 System attention LED. Use this option to look at the status of a system or partition system

attention LED. You can select to turn off the attention LED.

򐂰 Identify LED processing. Use this option to turn on or off the identify LED for a selected

enclosure or a selected enclosure’s FRUs.

򐂰 Lamp test. Use this option to blink the LEDs in a selected system.

Another option within the service utilities is the ability to change the LAN “health check”

settings. LAN “health check” is a function that allows for the LAN on which the HMC is running

can be monitored. If the LAN that the HMC is on, fails, then the i5/OS partition that is

designated as the service partition will wait a specified amount of time, then call home to IBM

to report the problem. The settings for determining when a service call will be placed for the

LAN failure can be set as follows. Click Service utilities → Highlight the managed

system → Actions → Surveillance settings.

The settings that can be changed are:

򐂰 Number of disconnected minutes considered an outage.

򐂰 Number of connected minutes considered a recovery.

򐂰 Number of minutes between outages considered a new incident.

If the initial guided setup wizard for the HMC was run, then these settings would have already

been set up.

3.6.4 Remote support

Remote support enables connectivity to IBM from the HMC and to the HMC from IBM. The

Remote Support Facility (RSF) must to be enabled to allow Service Agent (SA) to connect to

IBM to transmit the inventory of the managed system to IBM. Enabling remote support also

allows for the reporting of problems to IBM via the HMC. Remote support must be enabled if

IBM needs to connect to the HMC for remote servicing. This remote servicing is always

initiated from the managed system end rather than the IBM end for security reasons.

The options available for remote support are as follows:

򐂰 Customer information. Used to enter the customer contact information such as address,

phone numbers, contact person.

򐂰 Outbound connectivity settings. The information required to make a connection to IBM

from the HMC for problem reporting and Service Agent inventory transmissions.

򐂰 Inbound connectivity settings. The information needed for IBM to connect to the HMC for

remote service.

򐂰 E-mail settings. This option is used to set a notification by E-mail when the HMC reports a

problem to IBM. The user defines what E-mail address will receive the notification.

򐂰 Remote support requests.

򐂰 Remote connections.

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YOGGIE YOGGIE MANAGEMENT SERVER Informations techniques Page 122